Saturday 28 August 2010

Interpersonal Conflict

The conflict I will describe happened on QQ, which is the Chinese version of MSN. The people involved are one of my friends and me. She is my secondary school mate and studying at NUS now. She is older than me, but like many other Chinese students here, she had to study 20-month transitional courses before she could start her university study, so she is actually in Year 2 now, one year later than me. As it is the first time that I have been in Singapore and I am actually a freshman to NUS, I really need someone to answer my questions and help me to settle down here. Therefore, I referred to her for help.


One day, when I asked her some questions on QQ, she was very helpful as usual. After she answered me, she said she felt she was like my senior. As a joke, I said “Thank you, senior sister.” She also perceived it as a joke and said “haha” to me. I called her senior sister three or four times that day and nothing got wrong. However, on the next day, when I said “Thank you, senior sister” as a joke again after I asked her questions, she got angry. “Do you know how annoying you are” said she “I already feel I am old and I have wasted one year. Still, you are calling me senior sister all the time!” Seeing that, I got really ashamed and did not know what to say but to apologize.

Could you help me to analyze this conflict to avoid similar incidents? I will value every feedback to me.

About Myself

Hello, everyone!

I am Leo. Actually, my legal name is LIU Long. I chose the English name "Leo" just because it sounds similar to my surname. I am an exchange student from The Hong Kong Polytechnic University, but my hometown is in Liaoning in mainland China.  My major is Internet and Multimedia Technologies.  I am in Year 3.

Like many other boys at my age, I liked playing computer games. However, I get bored with those games recently. I do not know why. Now, I would like to travel around rather than stay in my room, being a homebody. I like swimming. Actually, I started to learn swimming just four weeks ago in Singapore!! I can swim breaststroke now and I am still learning the crawl. I really enjoy it. I also like playing the piano. When I was learning it eight or nine years ago, all the pieces that I was taught were classical music. Honestly, I really do not understand classical music. I do not know what the composers want to express. I think my level of appreciation is not so high yet. Therefore, now, I would like to play some pop music instead, and sometimes I play with singing. I enjoy singing. It is a good way to release my emotions. It really makes me happy.

Singapore is not the first foreign country that I have been to. I have been to America last summer actually, and the state I have stayed in is Ohio! I worked in Cedar Point Amusement Park, Sandusky. I do not know whether Brad knows that park. I have to say it is really an amazing park! The roller coasters there are awesome!! I have a lot of happy memories there with my friends. I am still missing it. hehe....

Ok. I think that is all that I want to say about myself. I hope everyone knows me better now.

Saturday 21 August 2010

The Importance of Effective Communication Skills for Me

As we step into the information age, there has been an increasing importance of delivering information exactly and efficiently. Consequently, communication skills, which mean the ways how we deliver information, have become more and more important to every single person in modern world. Personally, communication skills influence me in mainly two aspects of my life: relationship development and career establishment.


Most people would not like to make friends with those they have difficulty communicating with. Taking a friend’s speech in a wrong way is really embarrassing. Effective communication skills can help me to express myself more clearly and understand my friends more precisely, thus being of great benefit for building and keeping relationships.

In addition to that, in my future career, I will always need to communicate with my boss and colleagues. We need to have an effective communication so as to cooperate well and finish our jobs quickly and correctly. The communication with my customers is even more important. A successful communication could help to make a great business while a bad one may even do harm to the reputation of our company. Therefore, effective communication skills are really important to me at work.

In conclusion, communication is vital in both my relationship development and future career establishment. Moreover, besides these two key aspects, communication also happens at almost every minute in my daily life. Thus, it is significant to master effective communication skills to make life better and easier.